Image of two trucks

Frequently Asked
Questions

Q. What do you do?

We remove junk and unwanted items from residential and commercial properties. Our rates include all labor, loading, clean up and all disposal/recycling fees. We insist on providing our clients with an up-front written estimate before any work begins.

Q. How much does 1-888-TRASH-IT! charge?

The cost of your job will depend on several variables: To calculate the average volume of a job click here to use our volume estimator.

Q. Can I schedule same, or next day service?

1-888-TRASH-IT! offers same day and next day junk and debris removal. There’s no need to wait days or even weeks, just call us today and we’ll work around “your” schedule!

Q. Do I need to be at the home when the work is done?

No, generally speaking we can go to the property and give an estimate then call you to relay the price, our crew can do the work and our office can call you for a credit card number, our goal is to ensure we do not use any more of your time than absolutely necessary.

Q. What type of payments does 1-888-TRASH-IT! accept?

For your convenience 1-888-TRASH-IT! will gladly accept cash, MasterCard, Visa, & checks.

Q. Does 1-888-TRASH-IT! offer commercial credit accounts?

Yes we do, to open a Corporate/Contractor account with (up to) net 30-day terms pay with no interest, please call our main office for details 1-888-872-7448.

Q. What type of things do you remove?

We will remove almost any item as long as it can be lifted by two people and is not hazardous. We cannot pick up hazardous materials such as explosives, chemicals, oil or paint. Please call with any questions about particular materials you need to have removed from your property.Here are some example of materials that we remove on a daily basis:

  • Furniture – Couch, sofa-bed, mattress, armchair, cupboard, filing cabinets.
  • Appliances – fridge, freezer, washer dryer, computer, stereo, printer, TV, fax machine.
  • Cellar, loft & garage – boxes, books, kitchenware, tools, clothes, fireplace, lawn mower.
  • Garden refuse- branches, grass, leaves, soil, dirt, sod, compost, turf.
  • Wood – fencing, firewood, lumber, plywood, shed, gate.
  • Construction/ demolition – plaster, drywall, broken patio, pallet, crate, glass, concrete.
  • Roofing / Flooring – tiles, asphalt, carpet, wood, flooring.

We cannot remove Hazardous Materials, including paint, chemicals, solvents, motor oils, asbestos, propane tanks, creosote (railway ties), biological or medical related waste. Please call our office if you have questions or require further clarification. If you have materials that we cannot accept we will do our very best to assist you with finding an alternative/environmentally sound solution.

Q. Are you insured?

Yes. Our trucks and 888 TRASH IT team members are fully licensed and insured in case of accidental damage or injury.

Q. Does 888 TRASH IT recycle and donate?

1-888-TRASH-IT! Junk Removal is committed to recycling, we are constantly trying to find ways to improve our recycling habits. In doing so we have formed unique alliance with companies such as R2 Automation, a world leading company in alternative energy, and non-profit organizations such as America’s Guardian Angel Fund. Currently our goal is to recycle 60% of the material that we collect. We are especially interested in finding better ways to recycle e-waste. E-waste is a broad topic of electronic equipment including monitors, computers, TVs, etc. Together we can make a difference, so do your best to make responsible decisions when disposing junk. Please call 1-888-TRASH-IT! or book online and see how we can dispose of you junk efficiently and safely.

Q. How do you charge?

In general we charge by volume in terms of how much space your junk takes up in our truck. However, if you are wishing to dispose of heavier materials such as concrete or plaster surcharges would apply as we need to account for the additional disposal fees. If you’re pleased with the quote we come prepared to begin the job right away!

Q. Do I need to be at the home when the work is done?

No, generally speaking we can go to the property and give an estimate then call you to relay the price, our crew can do the work and our office can call you for a credit card number, our goal is to ensure we do not use any more of your time than absolutely necessary.

Q. How big is your truck?

Our trucks feature a 20-yard bin compared to the standard 15 yard bin many of the other companies use. Our Trucks are 20% Larger Than Leading Competitors! Bigger trucks translate into greater savings for you.

Q. What is a cubic yard? Cubic foot?

A cubic yard is 3 ft. high x 3 ft. wide x 3 ft deep, equivalent to 27 cubic feet. A 888 TRASH IT team member will quantify the amount of junk you have in cubic yards before providing you with a quote.

Q. Why use your service instead of a disposal bin?

We do all the loading and clean up for you and our charges reflect only the volume of junk we remove. In most instances, when you rent a bin you have to pay for the entire volume, regardless of how much space you utilize. In many cases, others will throw junk into your bin leaving you with cost of disposal. In most cases our prices remain competitive with disposal bins, we recycle considerably more – and provide all labor!